OUR COMMITTEE & STATE REPRESENTATIVES

The TIME Board is supported by a committee of dedicated, passionate industry representatives, many of whom are program Graduates.

Robyn Willis Inglis

Robyn is passionate about the Travel Industry and her career has encompassed many sectors of the industry including: Retail, Corporate, Wholesale/Groups, Education and Training.

While working in wholesale she moved into Training and loved it so much she took time out to gain qualifications in Adult Education.

Subsequently Robyn has worked in Education and Training at corporations in the Travel, IT and Finance Industries including Viva! Holidays, Traveland, UTAG, Mayne Nickless Information Systems, Honeywell, Bull Information Systems, Wang and as National Training Manager for Travelscene American Express for 9 years and Stella Travel Services (now Helloworld).

Robyn is now a consultant to the industry through “Learn for Change Consulting” and has worked with AFTA Education and Training as a Skills Advisor on the Federal Government funded “Workforce Futures” project, providing skills consulting services to the industry across Australia and most recently as Project Manager for the Australian Travel Careers Council’s bi-annual “National Industry Leaders and Educators Symposium”.

Robyn has had many amazing opportunities during her career and has worked with some of the legends and leaders of the Travel Industry from whom she has learned a great deal – and continues to do so. Robyn is pleased to have been invited to serve in honorary roles including as:

  • A Member of the former Australian Travel Training Review Panel (ATTRP)
  • Founding Committee Member of the former Travel Industry Careers Association (TICA) and current Member of their Scholarship Committee
  • Committee Member for TIME
  • Committee Member of SKAL Sydney North
  • Judge, NSW Tourism Industry Council Awards

Robyn is keen to give something back to the industry which has given her such an enjoyable career, extraordinary experiences, wonderful colleagues, lifelong friends and is committed to encouraging others to “own” their careers and make the most of their opportunities in the Travel Industry.

LinkedIn: https://www.linkedin.com/in/robyn-willis-inglis-6b36591/

 

Jen Pagett

Jen is the most recent appointee to the TIME Committee and is excited to contribute to the broader TIME Community.

During Jen’s early career days at Flight Centre, she stumbled across the unique brochure full of opulent and remarkable river cruise ships – and knew instantly that Uniworld Boutique River Cruises was where she belonged!

It didn’t take long for Jen to find her way in to the Uniworld Reservations Team and over the next five or so years Jen worked her way up via Direct Sales Agent, to NSW/ACT BDM and winning the Uniworld Rising Star Award; to then, like many of us, shifting during the pandemic to an all hands on deck role – working on marketing initiatives, direct sales, new product and a new brochure launch!

In 2022, a new opportunity presented itself, and Jen moved into the role of Account Manager Member Relations at Virtuoso.

Jen was part of the Australian Virtuoso delegation to attend the prestigious Virtuoso Travel Week in Las Vegas in 2022 – a welcome return post-covid, coordinating, supporting and hosting Australian members and partners across the tracks and events. During this period Jen also completed her TIME mentorship with industry legend, Maxine Wiggs.

In January 2023 Jen accepted the opportunity to return to her beloved Uniworld Boutique River Cruises in the newly created role of National Key Accounts.

LinkedIn: https://www.linkedin.com/in/jen-pagett-868904141/

Richard Taylor

Richard Taylor is the Director of Membership Experience at AFTA, the Australian Federation of Travel Agents, and is also the Founder of the Travel Community Hub (TCH). He is best known for hosting more than 250 free TCH events that became a source of discussion, connection and community for the industry through its most difficult period between 2020 to 2022. This led to the 2023 launch of ‘Offloaded’, an industry discussion podcast alongside co-cost Ann-Catherine Jones.

Prior to this Richard’s travel career began in the IT department at Galileo (now Travelport) in the UK before moving to Australia in 2004 and rejoining the company, serving more than 10 years in account management and business development roles. 

In 2018 Richard was a Co-Founder of The Travel Industry Hub, a coworking, meeting and event space in Sydney that was dedicated to serving the industry. Its closure due to Covid led to the creation of the Travel Community Hub. 

LinkedIn: https://www.linkedin.com/in/richard-taylor-tch/

 

Demi Kavaratzis

Demi is a dedicated professional with a strong passion for the Travel Industry. With an impressive career spanning across key roles within renowned travel organizations such as Expedia Group, Egencia – American Express Business Travel, and Flight Centre Group, she has cultivated a wealth of expertise in the travel and tourism sector.

Demi specializes in the airline customer segment of the travel industry. Her contributions include aeronautical commercial negotiations, the optimisation of airline customer distribution and sales strategies, and the enhancement of partner airlines’ customer interactions through strategic marketing. Demi’s impact has been instrumental in guiding airline customers to expand their market reach, stimulate passenger growth, and increase their revenue.

Beyond her professional pursuits, Demi is deeply committed to diversity, inclusion, and women’s advocacy within the travel industry. She actively participates in key industry events and conferences, where she provides thought leadership on Asia Pacific air travel, demonstrating her dedication to making the travel industry more inclusive.

Demi holds a Bachelor of Business Management from the University of Technology, Sydney. Currently, she is furthering her education and professional growth by pursuing an Executive Level Master of Business Administration (MBA) at the Australian Graduate School of Management (AGSM), University of New South Wales, Business School.

LinkedIn: https://www.linkedin.com/in/demi-kavaratzis/

 

Vanessa Green

Vanessa started her career in media advertising sales, across Fairfax Digital, WIN TV and DMG Radio. In the early 2000’s vanessa made a move to the travel industry, wanting to better put t use her sales skills in an industry she was passionate about. Vanessa started her travel career as a frontline travel advisor at Flight Centre, achieving Top Novice in her nation and reaching the benchmark to achieve the FCTG Global Ball, which she did for several years to follow.

Whilst her travel advisor role was perfect for raising young children, it was when they went to school that Vanessa really pushed to move to the other side of the desk, and has represented Expedia TAAP, Insight Vacations and Norwegian Cruise Line as a Territory or State Sales Manager. Vanessa is passionate about building great relationships with her partners and within the industry, and has greatly benefitted from and valued the mentorship of leaders throughout her career and more formally as part of TIME.

Vanessa is now the National Sales Manager for Cruise Critic, a TripAdvisor company; coming a career full circle – marrying digital media experience and travel.

LinkedIn: https://www.linkedin.com/in/vanessa-green-salesmanager/

 

State Representatives

Queensland

Emily Warbrick – Snowscene

LinkedIn: https://www.linkedin.com/in/emily-warbrick-50990425/

Queensland/Western Australia

Jacqui Tufala – Abercrombie & Kent Australia

LinkedIn: https://www.linkedin.com/in/jacqui-tufala-haraldstad-3995a428/

Victoria

Ingrid Berthelsen – Evolution Travel Collective

LinkedIn: https://www.linkedin.com/in/ingrid-berthelsen-b34b5487/

South Australia

Jason Simpson -Tourism Manager

LinkedIn: https://www.linkedin.com/in/jasonsimpsontourism/

Charlie Trevena – Founder & Stress Free Webinar Host

Charlie is Founder of Destination Webinars, an independent travel trade platform that connects travel agents and suppliers through live and pre-recorded webinars.

An experienced webinar host and Zoom Guru, Charlie has hosted hundreds of destinations and suppliers and has also built an online, on-demand travel trade webinar library of over 300 updates: https://www.destinationwebinars.com.au/webinar-library/

Charlie is passionate about ongoing destination and product training so that agents can stay one step ahead, making it easy to sell the right experiences to the right clients. At the 2022 NTIA Awards, Charlie won the inaugural award for Most Popular Travel Support Service by an Individual, voted by travel agents.

As a business owner and TIME graduate, Charlie is passionate about personal development and mentorship at any stage of business or career and is excited to grow the TIME program in WA.

LinkedIn: linkedin.com/in/charlietrevena